The support... I can only say it's awesome. You make a product and you help people out any way you can even if it means that you have to log in on their dashboard to sort out any problems that customer might have. Simply Outstanding!
This is a great theme for Wordpress. Great features, catchy look. Also, I have on a few occasions needed to contact the support team, and they have been extremely helpful. I'm new to navigating these things so this has been invaluable!